Home Forums Theme Support Shuffle Cannot update pages

Topic Resolution: Resolved
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  • #7086

    We had this same problem back in June, but through persistence, we were able to make some updates. Now it won’t allow us to update at all. The 2 buttons “Preview Changes” and “Update” remain masked & non-clickable. Also, while waiting for the buttons to change, going to another page results in an error page:

    The connection was reset

    The connection to the server was reset while the page was loading.
    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

    Checking with GoDaddy, they checked uploads to my site and said everything looked good at their end.

    Here’s the plugins we have.

    Active Plugins:

    Contact Form 7
    Contact Form DB
    Equivalent Mobile Redirect
    Lightbox Plus Colorbox
    Redirection
    Shortcodes Ultimate
    Testimonials Widget
    UpdraftPlus – Backup/Restore
    WordPress Importer
    Yoast SEO

    Not Activated:

    Black Studio TinyMCE Widget
    Google Analytics Dashboard for WP
    SEO SearchTerms Admin
    SEO SearchTerms Tagging 2
    Ultimate TinyMCE
    WPBakery Visual Composer

    #7100

    Hi there,

    Did you try to activate the default WordPress theme and see if it’s working with it?

    Cheers!
    Chris

    #7177

    We activated the default WordPress theme, Twenty Fifteen, and same thing happens. You think it may be a plugin?

    #7191

    Hi,

    If your site doesn’t work with the default WP theme it means the problem are not from the themes. Try disabling your plugins one by one and see maybe there’s a conflict between your installed plugins.

    Cheers!

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