Home Forums Theme Support HelpingHands Donation and events

Topic Resolution: Resolved
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  • #17276

    1. When I click on any of the donation button on my website and try to add custom donation amount it does not do add the amount I write down. In the check out it always shows different amount, the lowest setup amount for the donation instead of the one you try to donate. For example if I want to donate $100 it will only shows that you want to donate $3. How could this be fixed?

    2. On events page the countdown does not show as in the demo. it shows only in numbers like this 2019/06/01 02:57:00 instead of showing it in boxes like 71 days 2 hours 21 minutes…


    Hi there,

    1. The “Custom Pledging” option needed to be enabled. Fixed it for you.

    2. Check it out now and see if it’s ok.



    Thank you.

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