Home › Forums › Theme Support › Charity › Installation failed

Topic Resolution: Resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • June 28, 2018 at 11:34 pm #16770
    carlosclouthier

    Hello!

    I installed and activated the theme and then imported the xml, and the pages were imported but no plugin was imported, and everything on the pages is a mess.

    How can I solve this?

    June 30, 2018 at 5:23 pm #16774
    carlosclouthier

    Anybody there?

    July 1, 2018 at 9:51 pm #16776
    skat

    Hi there and sorry for the delay but I was out of office during the weekend.

    There must be a notice to install the bundled plugins. If you don’t see it you can manually install them from the theme’s folder > framework > plugins.

    I’ve tried to login on your site and do it for you but the credentials are not working.

    Cheers!
    Chris

    July 4, 2018 at 6:10 pm #16786
    carlosclouthier

    Okay, well I installed manually all the plugins but the page is still a mess, a little less but still is not completely working. Besides, the “Donate Now” button doesn’t do anything and the slider doesn’t appear.

    Home

    July 4, 2018 at 10:01 pm #16787
    skat

    Can you post a working test username & pwd. so I can take a look?

    Cheers!

    July 5, 2018 at 4:15 pm #16789
    carlosclouthier

    Sure!

    user: yaly?16
    pass: .>zz(WjhBH8vQ<:k

    July 7, 2018 at 1:04 am #16791
    skat

    Hi there,

    I’ve checked it out and it seems you did not have any campaigns and also the slider and some options were not enabled. Check it out now and see if it’s ok.

    Cheers!

    July 11, 2018 at 4:10 pm #16799
    carlosclouthier

    Thank you my friend!

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.