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Home › Forums › Theme Support › HelpingHands › Re: Pressing Issues that I am having with the theme

Topic Resolution: Resolved

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 4, 2018 at 10:22 pm #16871

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658
    barffour
    Warning: Attempt to read property "supported_until" on string in /home/skattf/public_html/wp-content/themes/helpdesk/core/libraries/vendors/bbpress/init.php on line 109

    1. Website url: http://www.agyemoah.org
    2. Plugin Update: When are you going to update the following plugins that the theme uses:
    a. Theme update for Plugins WP Bakery & Ultimate Addons
    b. Ultimate Addons for Visual Compose
    c. Slider Revolution
    3. Outdated Template: When are you going to update the template: Could you give me some information on how to update it so that I can do it myself every time I need to?
    4. Is this theme using a child or parent theme? If a parent theme, how will I create a child theme to be able make customization in order to keep the functionality when the theme is updated?

    5. Breadcrumbs: I tried to create breadcrumbs navigation, but it did not work. Could you provide me some help on how to create it successful?

    6. Errors when viewing pages on my corporate networkThis error when viewing News page: This error when viewing Our Work Page: Education, Health, Sanitation, Water, Job Training, as shown below: Adult Material Category

    7. Is there any configuration changes I need to do fix this error won these pages:

    August 4, 2018 at 10:25 pm #16872

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658
    barffour
    Warning: Attempt to read property "supported_until" on string in /home/skattf/public_html/wp-content/themes/helpdesk/core/libraries/vendors/bbpress/init.php on line 109
    This reply has been marked as private.
    August 5, 2018 at 11:58 am #16875

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658
    skat
    Warning: Attempt to read property "supported_until" on string in /home/skattf/public_html/wp-content/themes/helpdesk/core/libraries/vendors/bbpress/init.php on line 109

    Hi there,

    2. Fixed the updates.

    3. Please disregard those notices. The functionality of the site is not affected. Every time Woo make a small update (even changing the version number in the files) the notification will appear.

    4. You can use the parent or the child theme, they’re both provided in the archive you’ve downloaded > Upload folder.

    5. I usually use a plugin for breadcrumbs when I need them: https://wordpress.org/plugins/breadcrumb-navxt/

    6. That can be a false positive. I assure you there is nothing related to adult content on the theme.

    Cheers!
    Chris

    August 6, 2018 at 3:10 pm #16884

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658
    barffour
    Warning: Attempt to read property "supported_until" on string in /home/skattf/public_html/wp-content/themes/helpdesk/core/libraries/vendors/bbpress/init.php on line 109

    I have another issue is with the donation and Campaigns.
    1).When I create a new campaign, it does not show up on the website.
    2).I tried to modify the existing campaign to meet my needs. However, even though i have deleted all the amount from the campaigns, it still showing some negative(-Ve) amount in some of the campaigns.
    3).When I view the site on mobile phone, the “Donate” button on the Top Menu does not show up, even thought it was showing.
    4).I tried to use the breadcrumb navigation that you directed me but it did not work so I have have to stop it.
    I would like you to verify for me.
    Let me know if you need any additional information.
    thank you
    Jacob

    August 6, 2018 at 11:37 pm #16889

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658
    skat
    Warning: Attempt to read property "supported_until" on string in /home/skattf/public_html/wp-content/themes/helpdesk/core/libraries/vendors/bbpress/init.php on line 109

    How did you add your campaign? I’ve created a new campaign and it is showing ok.

    I’ve reset the stats from your dashboard > Campaigns > Tools. Sometimes it happens to display negative values after an import from the demo page.

    The donate button was hidden with some custom css that you’ve pasted in the theme options page. I’ve removed it and now it is back.

    August 9, 2018 at 2:14 am #16896

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658
    barffour
    Warning: Attempt to read property "supported_until" on string in /home/skattf/public_html/wp-content/themes/helpdesk/core/libraries/vendors/bbpress/init.php on line 109

    Chris,
    Thank you very much for the prompt response to my issues.
    However, some few issues have popped up.
    1). Remove Item From Cart not working: When you Click the X to delete item or donation, it does not work. This happens on both the donation page and shopping page.

    2). When making a donation, one has to click on purchase and then Checkout before it bring you to the page to enter your payment information. Why can’t it go straight to the page to enter your payment information?

    3). The plugin (Easy Digital) that came with the theme only accepted through PayPal only.I want something that will enable me to accept both credit card payment and PayPal.Do you have any suggestion?
    Thank you
    Jacob.

    August 12, 2018 at 3:57 pm #16900

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658
    barffour
    Warning: Attempt to read property "supported_until" on string in /home/skattf/public_html/wp-content/themes/helpdesk/core/libraries/vendors/bbpress/init.php on line 109

    When are you going to respond to the issue that I reported above?

    August 15, 2018 at 11:56 am #16911

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 657

    Warning: range(): Argument #1 ($start) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658

    Warning: range(): Argument #2 ($end) must be a single byte, subsequent bytes are ignored in /home/skattf/public_html/wp-content/plugins/buddypress-first-letter-avatar/buddypress-first-letter-avatar.php on line 658
    skat
    Warning: Attempt to read property "supported_until" on string in /home/skattf/public_html/wp-content/themes/helpdesk/core/libraries/vendors/bbpress/init.php on line 109

    Hi Jacob and sorry for the delay but we are out of office for the summer holiday until August 20.

    1. Make sure that the cart and checkout pages are different. It must be one for Woo and one for EDD. You can check the settings of EDD in your dashboard > campaigns > settings and see what pages are assigned.

    2. In your dashboard > campaigns > settings > misc enable the option “redirect to checkout”.

    3. PP is the dfault payment option for EDD. You’ll need to add an extension for EDD for your desired payment gateway. You’ll need to search on Google because there are a lot of solutions both free and paid.

    Cheers!

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