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Nope. I’ve cleared the cache on each of these browser’s at least 3 times before taking these screenshots.

Literally every time I update this theme, it reverts back to the original theme colors for various elements. Not every element – just random elements, like the Top Bar, for example. And the footer styles. I’ve purged every cache, including Cloudflare and it doesn’t make a difference. Please advise.

Thanks!

I just realized I posted on the wrong support ticket. I’ve had this same issue in the past with this theme, and I thought this was the ticket for that issue. But I’m realizing that this was an old ticket from another issue with a different site using the Digital Agency theme. The current issue is for http://fortbendpetsalive.org using the Helping Hands theme. Sorry about that. I can create a new ticket under that theme support section, if need be.

I’m referring to anytime there is a theme update (via WordPress Updates)…after I update (child theme), I go to the frontend of the site and random elements are the wrong colors or fonts. For example, the top bar is the green used on the Helping Hands demo site. Same with the font and colors in the footer. Like I said, I’ve had this issue in the past with this theme, which is why I went to my old tickets instead of creating a new one. But I accidentally posted on the wrong ticket. I’ve tried clearing caches, saving my Theme Style settings…but nothing seems to work. The styles are still showing the correct colors/fonts in the Theme Style settings in the backend. It’s just on the frontend that they are showing the wrong colors.

Hopefully I haven’t confused you. Let me know if I need to create another ticket.

Thanks!

Hey there,

Tried making a small change but it’s still not repopulating the stylesheet. Tried clearing the cache (Cloudflare, WP Engine, and browser), but that didn’t seem to solve the issue either. 🙁

Actually, that’s the exact change I tried making (changing the color of the top bar slightly, saving, clearing caches, refreshing). Just now, I cleared my browser cache like 3 more times but I’m still seeing the demo colors.

So you’re seeing the lime green for the top bar?