Home › Forums › Theme Support › WrapKit › Unable to upload theme

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  • July 7, 2018 at 5:39 pm #16793
    oncloud

    313/5000
    Hello,

    I have just purchased your template and when trying to upload the wrapkit.zip theme file, it gives me the following message and I can not upload it.

    “The link you have followed has expired.

    Please try again.”

    Please, support me with this impediment.

    Best regards!

    July 8, 2018 at 9:55 pm #16794
    skat

    Hi there,

    I’ve checked your site and it seems your server has a limit on the upload file size.

    Increase the upload limit and try again.

    Here’s more info about this: https://www.bitcatcha.com/blog/increase-maximum-upload-file-size-in-wordpress/

    Cheers!
    Chris

    July 9, 2018 at 2:06 am #16795
    oncloud
    This reply has been marked as private.
    July 9, 2018 at 9:47 pm #16797
    skat

    That is an image from a different theme and that’s why it says 2.3

    It seems you had activated another copy of the redux framework. Check out the demo importer in the theme options page now.

    Cheers!

    July 11, 2018 at 5:31 pm #16800
    oncloud
    This reply has been marked as private.
    July 11, 2018 at 11:37 pm #16803
    skat

    Hey,

    I’ve checked it out and it seems you have selected “Transparent Header” for the homepage. Edit the page named “Home” and on the right side disable that option.

    Cheers!

    July 13, 2018 at 4:51 pm #16809
    oncloud
    This reply has been marked as private.
    July 18, 2018 at 7:53 pm #16818
    skat

    Hi there and sorry for the delay but we were out of office for the summer holiday.

    I’ve tried to login to check your site but it seems the credentials don’t work.

    Cheers!

    July 18, 2018 at 11:15 pm #16824
    oncloud
    This reply has been marked as private.
    July 18, 2018 at 11:16 pm #16825
    oncloud
    This reply has been marked as private.
    July 23, 2018 at 3:30 pm #16831
    skat

    1. I’ve checked your site and it seems that the settings file is not populated with any data. Usually this happens when the file doesn’t have proper permissions so make sure you make the file “custom-styles.css” located in the theme’s folder > framework/admin/admin-options writable on the server. It should have permissions set 755 or 777.

    2. I’ve checked it on my iPhone 7 and the buttons is properly displayed. On what device are you encountering the problems? Can you post a screenshot of how you see it?

    Cheers!

    July 25, 2018 at 4:05 pm #16839
    oncloud
    This reply has been marked as private.
    July 25, 2018 at 7:42 pm #16841
    skat

    1. You’ll need to edit the translation file located in the theme’s folder > languages to translate any of the strings. If you want to hard code the translation you can find it in the theme’s folder > framework > inc > share-icons.php.

    2. The logo is managed by WordPress itself. In your dashboard > Appearance > Customize > Site Identity > Logo.

    Cheers!

    July 25, 2018 at 9:28 pm #16844
    oncloud
    This reply has been marked as private.
    July 26, 2018 at 6:21 pm #16846
    skat

    You can use a plugin like Loco Translate to help you with all the translations.

    Do you have any sort of cache active? Can you post the url of the page with the icons?

    Cheers!

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