Support Forum

Hi there,

This is happening due to the IE not supporting some modern browser’s features. Here’s what to do:

Go to the theme’s folder > framework > inc and edit the file named “enqueue.php”. Now, remove line 14, this:

wp_register_script('grayscaleimg', get_template_directory_uri() . '/framework/js/grayscale-images.js', false, '', true);

and line 23 this:

wp_enqueue_script('grayscaleimg');

Save. Done.

Cheers!
Chris

Hi,

Can you login via FTP and delete the theme and let me know so I can install a new version of the theme from my computer?

Cheers!
Chris

Can you give me a test username & pwd. on your website so I can take a closer look? You can post it here using the private reply option.

Cheers!
Chris

Hi there,

Do you encounter any errors? Unfortunately I can’t tell much just from the image. If you want you can give me a test username & pwd. on your website and I can take a closer look on your website. You can use the “private reply” to send me the details.

Cheers!
Chris

If you can’t download the theme under your ThemeForest account > Download tab you should contact Envato and tell them what’s happening. I have no control over the TF website.

Cheers!
Chris

Hi there,

1. Make sure that you install and activate the breadcrumbs plugin located in the archive you’ve downloaded > plugins.

2. I’ve checked your website and your logo appears fine on my ipad and iphone. Could you post a screenshot of how you see it?

3. Did you try to insert the email and phone content in html?

Eg. <a href="your-url.com" target="_blank">+0 123 4567</a>

4. Yeas, sure. Simply wrap your text in paragraphs.

Eg. <p>... text here ... </p>

5. Do you want to add a border to the entire slide or just the the image/video part?

6. Yes, you can do that by adding your custom styling css in the theme options page > Styling Options > Custom CSS box.

Eg.
body { color: #000; }

This will make your text color black. Replace the color’s hex code with your own one.

Cheers!
Chris

Hi,

This is weird. You should be able to download the theme again. Did you encounter any errors?

Cheers!
Chris

Hi there,

That is weird, the login form isn’t supposed to be there. If you want you can give me a test username & pwd. on your website and I can set it up like the demo page and you can start customizing from there.

Cheers!
Chris