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Great! Thanks again for all your help!

Have a good one!

Yeah, if you go up to the WP Engine tab in the back-end (above Dashboard) and go to General Settings, you’ll see a button titled “Reset File Permissions”, which you can use after you’ve uploaded a file(s) via FTP application.

Hope that helps!

Hey there,

Ok, I’ve updated the theme and plugins to the latest versions. Cleared my cache, but I seem to still be having the same Gallery Blog Post issue. Additionally, I can see from the front-end that quite a bit of my styling has been overwritten with the update, even though it’s all still correct in the back-end.

Examples: My top bar background color went back to the demo color #29af8a (as well as many other elements that were originally this color), but it’s still showing the correct colors in the back-end styling section. I used CSS to change the color, font-family and font-weight of a lot of fonts that are now back to the demo settings, but my custom CSS is still in my stylesheet.

I followed your update instructions very carefully. I went to Appearance > Themes and activated a different theme. Then I deleted Helping Hands parent theme, and I also deactivated/deleted Ultimate Addons for VC, Visual Composer, and Slider Revolution. I then went back to themes and uploaded the latest version of the parent theme. Then I went back to plugins and uploaded all three plugins from the HelpingHands > framework > plugins folder.

I also just now tried updating the sd-theme-functions-helping-hands plugin (by deactivating/deleting the old version, then uploading the new version), but that didn’t make a difference.

It seems like it may be a file permissions issue? I just checked and it seems like most (if not all) files are currently set to 664. If it is a file permissions issue, what should they be set to? And which files specifically need to be changed? Just want to point out: I use WP Engine, and I know they consider 755 to be too vulnerable. If I try changing a file to those permissions, WP Engine will automatically kick it back down to a lower permission (I believe to 577, but I’m not sure on that).

Not too sure where to go from here. Let me know what the next step is when you get a chance.

Thanks!

Am I missing a step?

Hmm…yeah, they look just fine on your screenshots. Yes, I’ll try testing it on some coworkers devices tomorrow.

Any update on the gallery blog post issue?

Let me know. Thanks so much!

Schuyler