Support Forum

It is still not working for me. When I put in a custom donation amount, like $5 for example, it is defaulting to whatever is automatically checked on the bottom (which is $10 on our page) and is adding that $10 amount to the cart instead of the $5.

-Shanti

Thank you. Thank you. Thank you! How can I help you for all you have done for me? I just left a great review on your facebook page, but is there anywhere else that a rating or review will help you?

You are amazing!

-Shanti

Not working yet.

1) The “Donate Now” in the nav bar on mobile is unresponsive (but works fine on computers)

2) Is it possible to change all of the words “pledge” to “donate in the pop-up that appears once you click “donate”? Currently the top reads “Enter your donation amount” and then a blank to put in your amount, and then the donate button. Under that it says “Pledge $10” “Pledge $25” etc. I’m trying to get all of those to say “Donate $10” “Donate $25” etc.

3) For a person to put in a custom amount, are they required to choose $0 from the radial buttons below? The Pledge $10 button is automatically selected, and if I put in a different amount into the custom field, it still only puts $10 in my cart.

Sorry! I feel like I must be missing some really obvious options. I’m having the hardest time with this!

Shanti

Sorry! Last issue, the “Donate Now” link in the top nav bar is unresponsive on mobile, but works fine on desktops/laptops.

Thanks. I am hoping we are working through our last round of hiccups.

Shanti

I have set up my “featured campaign”, and when I click on the donate button this pop-up appears (see attached image). I’m trying to make it read “Enter your donation amount” at the top, and then “Donate $10” “Donate $25”, etc.

I just need to replace all the words “Pledge” with “Donate”.

Thanks,
Shanti